Business Analyst part of the Software Development Team

The Software Development team consists of Software Developers, Software Testers, and a Technical Lead.

The team is responsible for designing, implementing and maintaining Jaama’s software products.

Job Role

Reporting into a Development Team Leader, the Business Analyst is responsible for understanding and documenting customer requirements, representing the customer throughout the software development life cycle.

The role involves travelling to Jaama’s customers.

Key Responsibilities

  • Understand the industry requirements of Jaama’s customer base and develop a thorough understanding of how those requirements are met by Jaama’s product range
  • Understand and document customers’ requirements for new or modified functionality, including acceptance criteria
  • Work with User Groups to define and prioritise feature requests and scope service packs
  • Act as a customer proxy during the software development life cycle, liaising with developers and testers throughout (including solution design, issue triage and handovers)
  • Ensure any modifications to standard software products consider the needs of, and are suitable for, the entire customer base
  • Conduct User Acceptance Testing with customers
  • Understand the implications of changes on budgets and timescales, make cost/benefit judgments, and set customers’ expectations
  • Share information and transfer business expertise across the team and throughout the business
  • Promote and advocate best practices within the team and throughout the business

Skills & Experience


  • At least two year’s commercial experience as a Business Analyst in a Software Development environment.
  • Commercial awareness.


  • Fleet/Leasing industry experience.
  • Experience working with financial software or from working in the financial sector.
  • Experience in a true agile delivery environment (Scrum, XP, TDD, BDD).
  • Degree, ideally 2:1 or higher in a scientific/engineering discipline.

Personal Attributes

You will be able to demonstrate the following attributes:

  • Excellent verbal and written communication skills
  • Excellent problem solving ability
  • Quick learner
  • A logical thinker
  • Able to use own initiative
  • Ability to work under pressure
  • Able to work alone and with other people
  • Attention to detail
  • Passionate about technology

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How to Apply

If you feel you meet the requirements of this job role and wish to apply, please send your CV with a covering letter to

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STRICTLY NO AGENCY COLD CALLS.  Jaama will not accept speculative calls from agencies as we operate a strict preferred supplier list.  If you work for an agency not currently on our preferred supplier list and wish to be considered when the list is next reviewed then please do NOT try to contact department heads directly, please send further details to


Salary Sacrifice Schemes
Including company car and cycle to work

Company Funded Events
Social committee, Monthly lunch, Christmas events.

Annual Leave
25 days’ annual leave plus 8 statutory bank holidays. This increases the longer you have worked at Jaama.

Flexible Working Opportunities
*Where applicable.

Company Pension Scheme
Employee and employer contribution.

Free Onsite Parking