Oxford City Council introduced Key2 to manage its in-house workshop and fleet, comprising 320 vehicles ranging from cars, vans, HGVs, 26-tonne dustcarts and road sweepers, and a further 350 items of plant.

Owain Pearce from Fleet Technical Officer said: ”

We use the Workshop Management module to track all vehicle repairs on a day-to-day basis and the Stores module to maintain, issue and purchase stock and non-stock parts. Together they synergise to provide a fully joined up service from vehicle arrival to completion.

Easy-to-use barcode log-in means the straightforward allocation of jobs to technicians who can then use the Touchscreen to amend a job to add additional work, keep a job part open and finally to signal job completion.

The module provides clear data on job time and cost versus allocated time and cost so productivity and financials can be easily monitored, measured and managed. That then enables the Council to accurately recharge and invoice accordingly.

While touchscreen was new to the technicians they jumped at the chance to move from a largely paper-based workshop management and job sheet system. They realised the significant benefits.

Compliance is also business-critical for the Council, which has a continued excellent track record, so the Workshop Management provides a vitally important scheduling service to monitor our compliance and provides a transparent audit trail of all work undertaken on vehicles and other assets.”

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Introduction of the Workshop Management module has significantly improved workshop capacity and productivity. That development has enabled the Council to open up the workshop to undertake work on external private and corporate vehicles operated locally, which generates valuable additional revenue for the Council.


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