Jaama Restructure and Expand Customer Services Department

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Leading fleet and asset management software company Jaama has restructured its customer service department to accommodate their ongoing growth whilst maintaining close working relationships with all of their customers.
 
Jaama has split their 20-strong customer service department into 3 customer groups which are: fleet; leasing and workshop; plant and rental to provide their clients with a specific sector focussed service.
 

Jaama Drives Success in the Equipment Hire Arena

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Jaama is continuing its drive into the plant, equipment and tool hire sector with its industry-leading management software system.
 
Following business success at the recent Executive Hire Show, Jaama will be exhibiting its Key2 Hire Management software system at two events later this year - Vertikal Days on May 24 and 25 and Plantworx 2017 taking place from June 6-8.
 
Business leads secured at the Executive Hire Show held at Coventry’s Ricoh Arena has triggered a series of meetings for Jordan Thompson, Jaama’s hire software manager.

Jaama appoint IT Manager as expansion continues

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Stuart Jones - IT Manager
Leading fleet and asset management software company Jaama has further underlined its commitment to providing customers with sophisticated cutting-edge solutions with the appointment of a dedicated IT manager.
 
Stuart Jones, who reports to Jaama IT director James Thresher, is responsible for maintaining the smooth running of the company’s IT infrastructure in addition to managing the implementation of various strategic framework projects 
 
Additionally, his responsibilities include maintaining Jaama’s ISO 9001 certification for its quality management systems and ISO 27001:2013 certification for its information security management.
 
Mr Jones has joined Jaama with a 17-year IT career behind him during which he has worked in the local government, banking and housing sectors. He decided to break into IT after discovering a passion for technology as a teacher, which followed four years in the British Army. A physics graduate, Mr Jones completed a number of IT exams during his time teaching. 

Jaama creates new job roles to enhance the customer service

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Rajni Doel and Stuart Whitehurst
Jaama is continuing with its growth plans for 2017 creating more new positions within the business to accommodate the ever-growing demand for its products and services. 
 
The company’s Key2 software platform is industry-leading in the fleet, leasing and plant management sectors. 
 
The latest recruits include two business analysts within Jaama’s development team - Rajni Doel and Stuart Whitehurst who are filling newly-created posts.
 
Jaama managing director Martin Evans said: “2016 was another fantastic year for Jaama with revenue up by 18% as an ever-increasing number of organisations decided to utilise our Key2 web-enabled technology which has driven the need to recruit additional staff.”