Jaama Delivers Increased Customer Support

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Kieron Telford and Jim Springthorpe
The ever-expanding customer base of industry-leading asset and driver management software specialist Jaama has triggered the recruitment of two additional support analysts.
 
Jim Springthorpe and Kieran Telford have joined Jaama’s customer support team responsible for maintaining strong communications with clients and helping fleets, vehicle leasing and rental organisations and plant and tool hire firms maximise their use of the company’s multi award-winning Key2 management system.
 
Mr Springthorpe’s career is based on delivering customer service excellence. Prior to joining Jaama he spent two years as a customer service team leader at the Construction Industry Training Board and previously five years at courier and parcel deliverer TNT progressing through the ranks to ultimately manage at team of up to 15 people. At TNT he achieved a level three qualification in management from ILM, the leading provider of leadership and management qualifications in the UK.
 
Meanwhile, Mr Telford completed a number of customer service courses and progressed his career at The Belfry Hotel and Resort delivering business functions, in shop management and ultimately moving into insurance and accident management within the NHS.
 

Expanding Jaama launch graduate training scheme

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Stephen Ashe - Graduate Trainee
The first recruit has joined a graduate recruitment and training programme established by Jaama, the UK’s leading fleet and asset management software supplier.
 
Stephen Ashe has joined Jaama as a graduate software developer having recently achieved a first class honours degree in computer science at Aston University. Whilst at university he completed a placement year with a small web applications company in Sydney, Australia.
 
Jaama’s software development team has expanded rapidly this year - two software developers were recently appointed along with a software tester - due to ever-increasing demand from vehicle rental and leasing companies, fleet operators and the plant hire industry for the company’s cutting-edge software solutions.
 
Mr Ashe will follow Jaama’s new in-house training and development programme over the coming months. 

Jaama strengthens software development and testing teams

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Gemma Keen, Chris Ford and Nathaniel Wright
Ever-increasing demand from vehicle rental and leasing companies, fleet operators and the plant hire industry for Jaama’s cutting-edge software solutions continues to fuel the recruitment of additional staff.
 
Jaama’s strengthening of its software development and testing teams continues apace with the recruitment of Gemma Keen, Nathaniel Wright and Chris Ford.
 
Ms Keen and Mr Wright have joined as software developers who are responsible for coding, and Mr Ford has joined Jaama’s software testing team with responsibility to ensure Jaama remains at the forefront of the IT revolution in the fleet and plant hire sectors.
 
Ms Keen joins the leading fleet and asset management software supplier following five years as a software developer at an asset finance software company which she joined after graduating from university.
 

Reduce Administration Burden with Key2 Fleet Software

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Sophisticated web-based fleet management software systems significantly reduce the amount of time company decision-makers spend on administration tasks relating to vehicles and their drivers.
 
Jaama, the UK’s leading fleet and asset management software supplier, says reducing company car, van and HGV-related administration as well as ensuring drivers’ records remain current alongside benefiting from financial savings and improved levels of legislative compliance were all delivered to organisations using its multi award-winning Key2 software.
 
Jaama’s comments come in the light of a recent survey by leasing and fleet management company LeasePlan (UK) of 500 business decision-makers in companies of 51-1,000 employees in the UK, which suggested excessive fleet administration was slowing down growth for a large number of organisations.
 
Martin Evans, managing director of Jaama, said: “We remain amazed at the number of public and private sector fleets - some of them operating extremely large fleets of vehicles - that continue to manage cars, vans and HGVs via spreadsheets or an antiquated software system or, in some cases, a combination of the two.”