Jaama's new self-help MyDriver Portal reduces fleet decision-maker administration burden.

Driver self-service is fast emerging as a major trend as fleet decision-makers look to ease some of their administration burden.

Now Jaama has launched MyDriver Portal as the latest module available for its multi award-winning Key2 asset management system.

MyDriver Portal enables drivers of company vehicles as well as employees who drive their own cars on work-related journeys – the so-called ‘grey fleet’ – to manage their own personal information online: Name, address, contact details and driver licence information.

Additionally, MyDriver Portal provides a facility for drivers to update vehicle odometer readings and information relating to their own vehicles – MoT, vehicle servicing, Road Fund Licence and insurance.

When employees log in to MyDriver Portal and update their information it automatically updates the associated driver record in Key2.

What’s more, eDeclaration consent made by employees for checks on their driving licences, via MyDriver Portal reduces clerical errors or conflicts due to multiple data entry points.

MyDriver Portal, while delivered with Jaama branding, can be configured to meet individual clients’ own corporate branding requirements.

Jaama managing director Martin Evans said: “MyDriver Portal is a further push by Jaama towards self-service and paper-less fleet management.

“The administration burden on fleet decision-makers is continually increasing. As a result, there is an increasing desire in conversations with our customers to remove what is considered ‘routine’, but remains critically important.

“Tools, such as MyDriver Portal, that enable drivers to self-help are becoming an essential requirement for fleet operators, and save significant back office manual intervention.”

He continued: “A fleet’s chosen software provider must be able to deliver a highly sophisticated, modern, online system, and be fully focused on continuous functionality improvements and providing an excellent customer experience.

“MyDriver Portal is the latest example of that and the fact that Jaama continues to invest some £2.6 million a year in the continuing development of Key2 with many of the ongoing enhancements a result of requests from our customers. They are all focused on seeking mechanisms to reduce manual intervention as much as possible.”