Skanska talk to Fleet World about reducing admin with Key2

Fleet World talk to Skanska about Key2

Construction giant Skanska invested in Jaama's Key2 software across its fleet of 1,600 company cars, 650 lcv's and 250 heavy commercial vehicles to cut it's fleet administration burden and utilise data to deliver financial savings.

Skanka's expansion through aquisition meant the fleet department was operating 2 systems functioning in parallel which, according to head of fleet Julie Madoui, was proving to be administratively cumbersome and operationally inefficient.  The obvious and best decision was to migrate onto one central market leading system - Key2 Vehicle Management.

"The management information available has enabled us to remove lots of spreadsheets"  adds Mrs Madoui "The ability to link data from different parts of the system enables us to make business critical decisions and save money for our customers.  We are already benefitting from 'quick wins' which administratively include the ability to automate processes such as sending block emails to hundreds of people with automated chasers.'

Commercial Fleet News Best Practice - Compliance April 15

Commercial Fleet Best Practice

Managing a commercial vehicle fleet within a complex operating environment is a challenge in itself.  Coupled with satisfying the demands of the business, customers and drivers, it requires consistent and proactive management.  Below are a few tips to ensure legal compliance:

Develop a cohesive compliance strategy based on research and understanding:
Clearly understand the regulations that will affect your fleet and define your compliance strategy roadmap accordingly. Once you have set out your roadmap, then you will need a cohesive implementation plan that will ensure that you achieve the desired business objectives. The roadmap should consist of long term goals to address the needs of the business which should be well publicised and use the right systems and tools to measure, monitor and manage the success moving forward. It is vital to ensure you fully understand all terminology and how it effects the transport operation. For example how does Operator Compliance Risk Score (OCRS) affect the fleet? Is that area currently being managed?

Ensure stakeholder buy in:
All decision makers and colleagues must understand and appreciate the benefit of any proposed initiatives and policy changes. New schemes should have a solid business case with a clearly defined measurable return on investment. Clear and concise proposals with tangible benefits that include addressing high profile issues, excessive spend or mitigate unnecessary risk are more likely to be embraced by key stakeholders are therefore likely to get approved. Communication is vital - for example a proposal to fit speed limiters to all vans on the fleet is likely to be met by objections from drivers. Delivering a clear business communication which details the advantages and benefits of the proposal will reduce the risk of opposition.

Customer Service Focus Sees Jaama Recruit Again

A string of new contracts and business opportunities, in addition to the continuing focus on customer service means that leading fleet and asset management software company Jaama has recruited two new members of staff.

Paul Adams has joined the sales team as business development manager with responsibility for managing non-major customer accounts and new business development in the south of England.

Prior to joining Jaama, Paul, who has an HNC in business management, worked for more than two years in business development at epyx, the company behind the 1link electronic trading platform, giving him valuable skills and experience within the fleet industry. Previously he worked in Edinburgh in IT sales for Axios Systems.

Yvonne Parker has joined the Jaama team as a customer support analyst. Before joining Jaama she was employed by global information services company Experian as a service support desk team leader. Yvonne has spent most of here working life in IT beginning as a computer operator but also including spells in development and IT management roles and holds a wide cross section of programming and business qualifications.

Martin Evans, managing director of Jaama, said: “In recent months we have recruited a number of new staff following continuous and significant growth in our customer base. It is important that we recruit highly skilled IT professionals into our support team to ensure we continue to deliver a first class service to our customers.”

He added: “We reported an 18% rise in our customer base in 2013 and in the first half of 2014 we have experienced continuing growth as we deliver further customer service improvements and product enhancements to our core Key2 fleet management system to meet client expectations.”