Organisation name: Total Motion
Fleet size: 25,000
Software used: Jaama Key2 Contract Hire and Leasing
Key2 Contract Hire and Leasing, the multi award-winning technology from Jaama, the UK's leading fleet and asset management software provider, is the operating system of choice for small and medium-sized contract hire and leasing companies that enables them to compete with the industry's largest organisations.
Not only is the technology so technically advanced and configurable it negates the requirement to spend vast amounts of time and financial resource developing in-house systems, but Jaama's ongoing record of development means that Key2 is forever at the cutting-edge delivering administration and management efficiencies for both contract hire and leasing companies and their customers.
Total Motion, the Leicester-based vehicle leasing and fleet management specialist serving the UK, Europe and Australia, has used Key2 for more than two years and most recently introduced Jaama's game-changing smartphone app, which helps fleets meet the Health and Safety Executive's rigorous standards and is fully compliant with Driver and Vehicle Standards Agency's reporting requirements.
Critically, unlike other information-only apps, data/information uploaded by drivers - such as vehicle defect reporting - automatically updates the Key2 asset management system. That in turn 'auto triggers' processes such as a fleet's service, maintenance and repair procedures. Total Motion's clients are then able to access live vehicle records via their online dashboard and view detailed reports.
Simon Hill, managing director of Total Motion, which has more than 25,000 vehicles on its books of which almost all are in the UK, sees multiple benefits from introducing the 'Total Motion Driver Support app' notably in terms of vehicle and driver safety and legislative compliance and reducing fleet downtime.
He said: "Our ground-breaking drivers' app keeps fleets compliant and drivers safe. It features a vehicle defect reporting system that can be formatted for use on cars, vans or HGVs, meaning drivers will no longer have to fill in forms or wait on the phone if they encounter a problem before starting their journey or while out on the road.
"Once the app has been accessed and the fault reported, a member of our team will call the driver back within 30 minutes. And, because all the data is fed into Key2, our real-time live reporting system, it will be much easier to plan downtime for essential service users; speeding up repairs and saving our clients' money.
"It is having a hugely positive safety and compliance impact for our clients, which is a massive issue for our industry. The app gives us a permanent record of when and where a defect was reported, which means we can accurately track repairs and produce a full audit trail."
The app is also proving crucial in further improving employer management of 'grey fleet' drivers - employees who drive their own vehicles on business trips.
Mr Hill said: "The app provides a simple way for employees to complete regular roadworthiness and/or safety checks with no need for forms or paper while at the same time offering a full audit trail."
The app also enables drivers to: access information on their vehicle; submit odometer readings; access key contact numbers and accident assistance information; report incidents and record accident-related information including at-the-scene photographs.
Mr Hill concluded: "In the age of mobile communication, I believe that drivers having access to vital information about their vehicle and the support services they may require is essential and gives them extra peace of mind.
"The app complements our existing service, making driver information much more accessible, especially when out on the road. It introduces another means of communication between drivers and Total Motion's dedicated support team and completes our driver support package which already includes telephone and online support."
Other vehicle leasing companies using Key2 include: Days Fleet, Fleet Hire (acquired last year by SG Fleet), JCT600 Vehicle Leasing Solutions, Merrion Fleet Management, Ogilvie Fleet and Seven Asset Management.
Jaama managing director Martin Evans said: "The contract hire and leasing industry is continually evolving. It is therefore critical that companies such as Total Motion use software with functionality that is a focus for continuous development and in today's world that includes apps. They then have the means to ensure they deliver industry-leading products and services to customers."